Home Forums Plugins Store Exporter Deluxe [Resolved] Fatal error: Call to undefined function

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Viewing 9 posts - 1 through 9 (of 9 total)
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  • #42932
    tommisely
    Participant

    Hi, we purchase this addon “Store Exporter Deluxe
    Platform: WooCommerce ” . But i can’t down load orders. When iam downloading

    Fatal error: Call to undefined function date_i15n() in directorypath/wp-content/plugins/woocommerce-delivery-notes/includes/class-wcdn-print.php on line 433

    Please help to solve this quickly . We purchase this plugin from our official email account , note from this account . Please help to solve this asap .

    #42933
    tommisely
    Participant

    I use the free version of plugin for product export and it is very good plugin and working very fast .

    When i see the fatal error i comment that function , but again i am trying to one day data , i cannot . It is too slow and not even downloading one day data . I know this is very god plugin . So please help to sort out this issue .

    #42934
    tommisely
    Participant

    I use the free version of plugin for product export and it is very good plugin and working very fast .Thant’s why we buy pro version .

    When i see the fatal error i comment that function , but again i am trying to one day data , i cannot . It is too slow and not even downloading one day data .
    first i think that it because of selecting many fields in the order , so i only select order id field and try to download . But again it is not working ,it load too much time and site is cached (This site can’t be reached : might be temporarily down or it may have moved permanently to a new web address. )
    Please don’t ask admin login details of our website because there is too much sensitive data . If you can give your skype or gmail id we can chat and share screen . But please do this fast . Also i see this message
    ” Thank you for selling with WooCommerce. | Memory: 219 of 256 MB (85%) ”

    I know this is very god plugin . So please help to sort out this issue .

    #42935
    Michael Visser
    Keymaster

    Hi tommisely, please deactivate the Plugin WooCommerce Delivery Notes as that Plugin is causing that error. Once you have done this contact the Plugin developer for that Plugin.

    #42936
    tommisely
    Participant

    please see my comment once again

    #42937
    tommisely
    Participant

    i deactivate that plugin and i again try to download . But now also website crash . Please let me know we can chat about this in gmail .

    Product export is working good and good speed . But order export is not working and website crash . even one day order are not exporting and i select only order id field .

    #42938
    Michael Visser
    Keymaster

    Hi there, I’m on my mobile for another few hours then can follow this up with you personally 🙂

    #42939
    tommisely
    Participant

    my email id : ronssss4@gmail.com

    #42940
    Michael Visser
    Keymaster

    Hi tommisely, I’m on my development machine now, please use the Support link above to open a new support topic with us as we exclusively use the Zendesk support platform for helping Pro customers.

    https://www.visser.com.au/premium-support/

    Looking at the notes above you are using most your hosting server’s allocated memory (RAM) before we even get to start exporting; this is the “219 of 256 MB (85%)” showing in the site footer for the Export screen.

    That’s less than 37 MB available to:
    1. query your Orders and filter out the ones you want to include
    2. populate those Orders with Order data
    3. use the PHPExcel library to generate an export file
    4. save the export to the WordPress Media (optional)

    To help others experiencing this issue (you have raised a topic on the community Support Forums) you will need to use Limit Volume and Volume Offset to generate smaller exports, or a better solution is to identify what WordPress Plugins and/or components of your Theme is consuming so much memory.

    You can find more information about memory timeouts and limits here:

    https://www.visser.com.au/documentation/store-exporter-deluxe/troubleshooting/

Viewing 9 posts - 1 through 9 (of 9 total)
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