Home Forums Plugins Store Exporter Deluxe [Resolved] Export don't wrote on my FTP server

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Viewing 4 posts - 1 through 4 (of 4 total)
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  • #40795
    Ghalede
    Participant

    NO NO NO AND NO !!! please don’t close my subjet until he is REALLY RESOLVED ! nithing is resolved because i answered to your issu and there is no good answer !!

    i answer to you and i wait for a good solution… why close my topic and wrote them resolved if nothing is resolved ??

    You dident answer to my ticket and you close my topic ???? easy no ?

    Please help me with this problem this is very very urgently !

    Hi ( sorry for my english, im french )

    I got a big problem to export my csv product data on my FTP, i tested :

    by email : that work and i get my files

    by upload in archive wordpress media folder : that work perfectly

    by ftp / SFTP : i dont have my file but in logs the message is ok : 11-27-2015 @ 14:19:24 – export_product-2015_11_27-16_19_21.csv: Success: Scheduled export of export_product-2015_11_27-16_19_21.csv to wp-content/uploads/import-gad/Elemento_Mineral/ via FTP uploaded

    by remote POST : i dont have my file but in logs the message is ok : 11-26-2015 @ 17:00:34 – export_product-2015_11_26-19_00_33.csv: Success: Remote POST sent to http://integration.larnatural.net/laradmin/uploads/import-gad/

    i verify permissions on my folder, htaccess.. etc but nothing work. I tested on our 2 server ( dévelopment and official ) and its the same.

    i opened a ticket at support but the answer dident help me.. anyone got this problem before ???

    #40796
    Michael Visser
    Keymaster

    Hi Ghalede, please open a Support ticket as the Premium Support service is intended for customers using our Pro Plugins (like yourself). This community forum is not well monitored which is why I suggested you open a new Support ticket via the Support page and we work together on this.

    https://www.visser.com.au/premium-support/

    In the interim to me answering your Support ticket please read our Usage page explaining the different Scheduled Export formats that we support.

    http://www.visser.com.au/documentation/store-exporter-deluxe/usage/#What_do_the_different_Export_Formats_within_the_Edit_Scheduled_Export_screen_mean

    You can e-mail me directly at support@visser.com.au if you feel I have not answered your questions completely. I will leave this Community support topic open until I hear from you via Premium Support.

    #40797
    Ghalede
    Participant

    i have already got an open ticket why i have to open a new one ?

    you already give me this answer who dident help me

    i know how to setup the plugin, why you dont read my message who said your logs are success and i have no file in my folder FTP ?

    i got a ticket already, please answer to this one i dont have to repeat my problem you know it

    #40871
    Ghalede
    Participant

    problem resolved, thanks 🙂

Viewing 4 posts - 1 through 4 (of 4 total)
  • The topic ‘[Resolved] Export don't wrote on my FTP server’ is closed to new replies.