Home › Forums › Plugins › Store Exporter Deluxe › Support › [Resolved] csv cannot make sense

Welcome to our community support forums! We're here to help - but if you have an urgent request for a Pro Plugin, you will get a prioritised response through our Premium Support page.

Viewing 7 posts - 1 through 7 (of 7 total)
  • Author
    Posts
  • July 28, 2014 at 12:20 pm #33051
    goatchild903
    Participant

    Hey,

    I cannot make sense of the data export. When opening in excel or word pad im getting a jumble of characters. Tried importing as xml as well and received fatal error. Not sure if it is something on my end or not. Not quite sure where to begin…

    Warning: SimpleXMLElement::__construct() [simplexmlelement.–construct]: Entity: line 1: parser error : Invalid XML encoding name in /home/content/63/11303363/html/wp-content/plugins/woocommerce-store-exporter-deluxe/exporter-deluxe.php on line 479

    Warning: SimpleXMLElement::__construct() [simplexmlelement.–construct]: <?xml version=”1.0″ encoding=””?><store/> in /home/content/63/11303363/html/wp-content/plugins/woocommerce-store-exporter-deluxe/exporter-deluxe.php on line 479

    Warning: SimpleXMLElement::__construct() [simplexmlelement.–construct]: ^ in /home/content/63/11303363/html/wp-content/plugins/woocommerce-store-exporter-deluxe/exporter-deluxe.php on line 479

    July 29, 2014 at 4:33 am #33080
    arboralto
    Participant

    I’m getting the same issue. My CSV export is fill of random gibberish.

    July 29, 2014 at 6:24 am #33082
    AllesVoorUwSmartphone.nl
    Participant

    Same story here. It worked fine until I updated the plugin.

    July 29, 2014 at 5:25 pm #33085
    Michael Visser
    Keymaster

    Hi goatchild903, looking at line #479 in the Plugin it seems like the File Encoding value set on the Settings tab is not compatible with SimpleXML (we use SimpleXML to generate the XML structure of our XML file exports).

    Can you open the Settings tab of Store Exporter Deluxe and ensure that it is set as well as confirm what is saved, try changing it to UTF-8 if possible too. I’ve made a change in 1.6.6 that may help detect this case too. The update goes out in a few minutes so will be ready for you to use. 🙂

    July 31, 2014 at 5:26 am #33102
    AllesVoorUwSmartphone.nl
    Participant

    Hi Michael,

    I am still experiencing the same problem. I am using store exporter deluxe for woocommerce version 1.6.5. There is no possibility to update to 1.6.6 for me..
    I have the settings on UTF-8. It is becomming prety unconvenient because I need the export file of the transactions before I can order new stock. I can think of other ways to do it but it would be more convenient if it would work like it did before.

    Please help.

    August 4, 2014 at 7:00 am #33130
    AllesVoorUwSmartphone.nl
    Participant

    New update solved the problem. Thanks!

    August 4, 2014 at 6:29 pm #33134
    Michael Visser
    Keymaster

    Hi AllesVoorUwSmartphone.nl, *punching the air*, great news! Happy exporting!

  • Author
    Posts
Viewing 7 posts - 1 through 7 (of 7 total)
  • The topic ‘[Resolved] csv cannot make sense’ is closed to new replies.