Home Forums Plugins Product Importer Deluxe Support [Resolved] 2.7 Product Importer deluxe — Could not find a Category by that name

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Viewing 7 posts - 1 through 7 (of 7 total)
  • Author
    Posts
  • #6681
    garycauble
    Participant

    I am using 3.7.8 wp-ec.

    I cannot add any products using the product importer deluxe.
    The categories have been added and the information I see during the import looks correct. The sample show during the field matching shows the category in the DB.
    All products return with the error “Could not find a Category by that name”.

    the category in my csv file is “Adapters” and I use the same file to create the categories as I do to add the products, so there can not be a typo.

    Am I missing something or was there a change that I need to make in the csv formatting?
    My site is down because of this problem and I need a resolution quickly.

    Thanks

    #6682
    Michael Visser
    Keymaster

    Hi garycauble, can you please send me your CSV file as well as details about your site; WordPress version, WP e-Commerce version.

    #6683
    garycauble
    Participant

    I have done so to your email. Please let me know if you need anything more as I need this asap.

    #6684
    Michael Visser
    Keymaster

    Hi garycauble, details have been received. I’ll be looking at this tomorrow morning.

    #6685
    garycauble
    Participant

    I haven’t heard back from you at all and my site is still down now for 2 weeks… Please answer…

    #6686
    Michael Visser
    Keymaster

    Hi garycauble, I’ve responded in the other topic, look forward to working with you to nail down the unfiltered HTML that I’m confident it interrupting the import process.

    #6687
    MrModo
    Participant

    I have the same problem – has this been solved?

Viewing 7 posts - 1 through 7 (of 7 total)
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