Home Forums Plugins Store Exporter Deluxe Support [Resolved] White screen when I go to export

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  • #34729
    timridg
    Participant

    Hi,

    Standard export plugin seemed to work fine, but I needed to export orders so I just bought the deluxe version and installed it. Now, when I click on “export” I get to a white screen – nothing on it…
    /wp-admin/edit.php?post_type=wpsc-product&page=wpsc_ce&tab=export

    If I disable the deluxe one then the plugin works again, but of course can’t export orders … please help me! I don’t know what to do, but this seems bad!

    #34730
    timridg
    Participant

    Should have said …
    wordpress Version 4.0
    wp-ecommerce Version 3.8.14.4
    store-exporter Version 1.6.2
    store-exporter-deluxe Version 1.3.3

    #34748
    Michael Visser
    Keymaster

    Hi timridg, a blank screen that appears after a few seconds means you’ve hit a memory or timeout limit, please see our Usage page under Troubleshooting to get around this. If you can check the PHP error log that will tell us whether it’s an issue with the Plugin or the above memory/timeout, raise a Premium Support ticket if this persists 🙂

    http://www.visser.com.au/documentation/store-exporter-deluxe/usage/

Viewing 3 posts - 1 through 3 (of 3 total)
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