Home Forums Plugins Product Importer Deluxe Support Product Importer is not working

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  • #6556

    Hey Michael,

    I have been having some trouble with importing products. I was able to create some test products manually, but I have about 2,800 products to import. I purchased your deluxe importer because I have external image urls to import and your tool seemed perfect. However, I am unable to get the importer to work. I have also noticed that the default wp-ecommerce importer does not work. So, I’m wondering if there may be something wrong inside the wp-ecommerce plugin and that your importer may be issue free. Your help in getting your deluxe importer working in my installation would be much appreciated.



    Support Team

    Hi blakejames, look forward to your hosting provider sorting out this issue. As discussed on the GetShopped Premium Support there is a greater issue at play than versions it would seem the CSV module for Apache is not available to PHP applications, etc.

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