Home Forums Plugins Store Exporter Deluxe [Resolved] Order Info Export Fails WooCommerce

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  • #31895

    Hi There,

    This is my 3rd attempt at receiving support, and as a plugin author I’m actually pretty irritated with my experience so far. I’m repeating my message below. Hope you can help, thanks!

    I’m having some serious problems with this plugin. I’m just trying to
    export orders that are completed, and only want the billing email and
    product title. When I click the button it spins for a bit and then I get a
    blank page. I tried in debug mode and I get no insight as to what may be
    causing the issue.

    Also, your checkout process isn’t working properly. It kept timing out on
    me and it wasn’t until my 8th attempt that the order actually went through.
    Might want to look into that…


    Michael Visser

    Hi jprummer, we’re aware of some performance issues affecting our store last week.

    This blank screen you are encountering is either a strict PHP timeout that we are unable to override as part of the export process or a fatal PHP error that for whatever reason we cannot capture and present on the next screen load. If you can contact me at michael@visser.com.au I’d be happy to assist you directly.

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