Home Forums Plugins Store Exporter Deluxe Support [Resolved] Order export generates empty result set after upgrade

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Viewing 2 posts - 1 through 2 (of 2 total)
  • Author
    Posts
  • #40844
    pedrogk
    Participant

    Hello. Today I upgraded my store exporter deluxe, and now when trying to export orders I get an empty result set.

    When selecting the fields, it says that there are 366 orders in the database, but when I generate the export (csv) it comes back with no results.

    I am applying no filters at all, simply asking to display billing first name and last name. It generates a csv just with the header fields but no results.

    I am running Store Exporter Deluxe 1.5.2 on top of Jigosohp 1.17.9.

    I turned on the debug flag and this is what it comes back with:

    stdClass Object
    (
    [cron] => 0
    [start_time] => 1449073897
    [idle_memory_start] => 78.5
    [delete_file] => 0
    [encoding] => UTF-8
    [delimiter] => ,
    [category_separator] => |
    [bom] => 1
    [escape_formatting] => all
    [date_format] => d/m/Y
    [limit_volume] => -1
    [offset] => 0
    [export_format] => csv
    [product_categories] =>
    [product_tags] =>
    [product_status] =>
    [product_type] =>
    [product_orderby] =>
    [product_order] =>
    [upsell_formatting] =>
    [crosssell_formatting] =>
    [category_orderby] =>
    [category_order] =>
    [tag_orderby] =>
    [tag_order] =>
    [order_dates_filter] => manual
    [order_dates_from] =>
    [order_dates_to] =>
    [order_status] =>
    [order_customer] => 0
    [order_user_roles] =>
    [order_category] =>
    [order_tag] =>
    [order_items] => individual
    [order_orderby] => modified
    [order_order] => DESC
    [max_order_items] => 4
    [user_orderby] =>
    [user_order] =>
    [coupon_orderby] =>
    [coupon_order] =>
    [type] => orders
    [args] => Array
    (
    [limit_volume] => -1
    [offset] => 0
    [encoding] => UTF-8
    [date_format] => d/m/Y
    [product_categories] =>
    [product_tags] =>
    [product_status] =>
    [product_type] =>
    [product_orderby] =>
    [product_order] =>
    [category_orderby] =>
    [category_order] =>
    [tag_orderby] =>
    [tag_order] =>
    [order_status] =>
    [order_dates_filter] => manual
    [order_dates_from] =>
    [order_dates_to] =>
    [order_customer] => Array
    (
    [0] => 0
    )

    [order_user_roles] =>
    [order_category] =>
    [order_tag] =>
    [order_items] => individual
    [order_orderby] => modified
    [order_order] => DESC
    [user_orderby] =>
    [user_order] =>
    [coupon_orderby] =>
    [coupon_order] =>
    )

    [filename] => jigo-export_orders-2015_12_02.csv
    [columns] => Array
    (
    [0] => Billing: First Name
    [1] => Billing: Last Name
    )

    [total_rows] => 1
    [total_columns] => 2
    [data_memory_start] => 78.5
    [data_memory_end] => 78.5
    [idle_memory_end] => 78.5
    [end_time] => 1449073897
    )

    #40852
    Michael Visser
    Keymaster

    Hi pedrogk, thanks for contacting us, please open a Support ticket via the Support page for Pro Plugins.

    http://www.visser.com.au/premium-support/

    While I await your new Support ticket I’ll try to reproduce this as there may have been a data change in the latest Jigoshop release which I’ll need to update our Plugin to accommodate and can send you an early release to resolve this and push a minor Plugin update to the community. 🙂

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