Home Forums Plugins Product Importer Deluxe Support [Resolved] Merge changes and picture import not working

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Viewing 5 posts - 1 through 5 (of 5 total)
  • Author
    Posts
  • #8819
    Alan
    Participant

    I can not get the pictures to import.
    It creates the product pages but does not import the pictures.

    Also I am trying to update the description and it does not work.
    I use the same file as I used to create the products, and I exported the products and used that file also, both failed to make an update.

    I have seen these same two issues several times while looking for help. I have not seen an answer or suggestions on what to do, except wait for the next version.

    I need answers before the next version. These are two big selling points on this product. Otherwise I have to open each product page, which kinda defeats the purpose of buying the importer.

    Thanks for your help

    #8852
    Michael Visser
    Keymaster

    Hi Alan, can you please confirm what image import method you are using for both importing and merging Product changes (e.g. external URL or image filename). Thanks Alan.

    #8942
    PaulCutcliffe
    Participant

    I have the same issue, although it has been working fine until now. Luckily there are not many changes I need to update the site with!

    I am importing & merging products, with an image column pointing to an external URL, although the URL is not really external at all, as it is in wp-content/uploads/product-images – I just couldn’t get it to work properly just specifying the image file name & placing in the year/month folder etc.

    Will restarting the server help? At least for now, until the issue is prolerly resolved?

    Thanks.

    #8955
    PaulCutcliffe
    Participant

    Just as an update, restarting the server didn’t help. 🙁

    #9496
    Michael Visser
    Keymaster

    Hi PaulCutcliffe, please update to the latest Plugin release. Import of images when merging was resolved in a recent update.

Viewing 5 posts - 1 through 5 (of 5 total)
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