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- This topic has 1 reply, 2 voices, and was last updated 7 years, 4 months ago by
Michael Visser.
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February 26, 2015 at 8:00 pm #36475
Vossie75
ParticipantHello,
In the deluxe version i get an Internal Server Error when i try to export products.
But this is only when i try to export a lot of products.
when i export only a couple of products it works fine.
Why do i get an Internal Server Error when exporting a lot of products? And how can i solve this?tecnical information of the installation is:
### WordPress Environment ###
Home URL: http://www.—–.be
Site URL: http://www.—–.be
WC Version: 2.3.5
WC Database Version: 2.3.5
Log Directory Writable: ? /var/www/vhosts/…..be/httpdocs/wp-content/uploads/wc-logs/
WP Version: 4.1.1
WP Multisite: –
WP Memory Limit: 2 GB
WP Debug Mode: –
Language: nl_NL### Server Environment ###
Server Info: Apache
PHP Version: 5.4.16
PHP Post Max Size: 8 MB
PHP Time Limit: -1
PHP Max Input Vars: 1000
SUHOSIN Installed: –
MySQL Version: 5.5.41
Max Upload Size: 8 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ? Jouw server heeft de SOAP Client klasse niet geactiveerd – een aantal gateway plug-ins die SOAP gebruiken werken mogelijk niet zoals verwacht.
DOMDocument: ?
GZip: ?
Remote Post: ?
Remote Get: ?### Server Locale ###
decimal_point: .
thousands_sep: Niet beschikbaar
mon_decimal_point: Niet beschikbaar
mon_thousands_sep: Niet beschikbaar### Active Plugins (19) ###
Advanced Custom Fields: door Elliot Condon – 4.4.0
WooCommerce Back In Stock Notifier: door Fantastic Plugins – 5.4
Contact Form 7: door Takayuki Miyoshi – 4.1
Envato WordPress Toolkit: door Envato – 1.7.2
JaW Custom Posts: door JaW Templates – 1.0.9
JaW Menu: door JaW Templates – 1.3.1
JaW Shortcodes: door JaW Templates – 1.3.61
JaW Widgets: door JaW Templates – 1.0.7
Multisafepay: door Multisafepay – 2.1.0
Multisafepay MasterCard: door Multisafepay – 2.1.0
Revolution Slider: door ThemePunch – 4.6.5
Visser Labs Updater: door Visser Labs – 1.2
WooCommerce AfterPay Gateway: door Willem Fokkens – 1.7
WooCommerce – Store Exporter Deluxe: door Visser Labs – 1.8.9
WooCommerce – Store Toolkit: door Visser Labs – 1.4.8
WooCommerce: door WooThemes – 2.3.5
WP All Import Pro: door Soflyy – 4.1.0
WP All Import – ACF Add-On: door Soflyy – 3.0.3
WP All Import – WooCommerce Add-On Pro: door Soflyy – 2.0.6### Settings ###
API Enabled: ?
Taxes Enabled: ?
Shipping Enabled: ?
Force SSL: –
Currency: EUR (€)
Currency Position: left
Thousand Separator: .
Decimal Separator: ,
Number of Decimals: 2### WC Pages ###
Winkelbasis: #2474 – /?page_id=2474
Winkelwagen: #10 – /?page_id=10
Afrekenen: #11 – /?page_id=11
Mijn account: #12 – /?page_id=12### Taxonomies ###
Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)### Theme ###
Name: GoodStore Child
Version: 1.0
Author URL: http://www.jawtemplates.com/
Child Theme: ?
Parent Theme Name: GoodStore
Parent Theme Version: 2.1.2
Parent Theme Author URL: http://www.jawtemplates.com/
WooCommerce Support: ?### Templates ###
Overrides: goodstore/woocommerce/archive-product.php
goodstore/woocommerce/cart/cart.php
goodstore/woocommerce/cart/cross-sells.php
goodstore/content-product.php
goodstore/content-product_cat.php
goodstore/woocommerce/content-single-product.php
goodstore/woocommerce/global/wrapper-end.php
goodstore/woocommerce/global/wrapper-start.php
goodstore/woocommerce/loop/add-to-cart.php
goodstore/woocommerce/loop/loop-end.php
goodstore/woocommerce/loop/loop-start.php
goodstore/woocommerce/loop/orderby.php
goodstore/woocommerce/loop/price.php
goodstore/woocommerce/loop/result-count.php
goodstore/woocommerce/loop/sale-flash.php
goodstore/product-searchform.php
goodstore/woocommerce/single-product/meta.php
goodstore/woocommerce/single-product/product-image.php
goodstore/woocommerce/single-product/product-thumbnails.php
goodstore/woocommerce/single-product/related.php
goodstore/woocommerce/single-product/sale-flash.php
goodstore/woocommerce/single-product/tabs/description.php
goodstore/woocommerce/single-product/up-sells.phpFebruary 27, 2015 at 12:17 am #36480Michael Visser
KeymasterHi Vossie75, please see our Usage > Troubleshooting page to understand how the Limit Volume and Volume Offset values work. We’re rolling out PHPExcel support in the 1.9 release which should go a long way to reducing our memory footprint (that’s why the 500 Internal Server Error or server timeouts happen).
http://www.visser.com.au/documentation/store-exporter-deluxe/usage/
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