Home Forums Platforms WooCommerce [Resolved] Internal Server Error

Welcome to our community support forums! We're here to help - but if you have an urgent request for a Pro Plugin, you will get a prioritised response through our Premium Support page.

Viewing 2 posts - 1 through 2 (of 2 total)
  • Author
    Posts
  • #36475
    Vossie75
    Participant

    Hello,
    In the deluxe version i get an Internal Server Error when i try to export products.
    But this is only when i try to export a lot of products.
    when i export only a couple of products it works fine.
    Why do i get an Internal Server Error when exporting a lot of products? And how can i solve this?

    tecnical information of the installation is:

    ### WordPress Environment ###

    Home URL: http://www.—–.be
    Site URL: http://www.—–.be
    WC Version: 2.3.5
    WC Database Version: 2.3.5
    Log Directory Writable: ? /var/www/vhosts/…..be/httpdocs/wp-content/uploads/wc-logs/
    WP Version: 4.1.1
    WP Multisite: –
    WP Memory Limit: 2 GB
    WP Debug Mode: –
    Language: nl_NL

    ### Server Environment ###

    Server Info: Apache
    PHP Version: 5.4.16
    PHP Post Max Size: 8 MB
    PHP Time Limit: -1
    PHP Max Input Vars: 1000
    SUHOSIN Installed: –
    MySQL Version: 5.5.41
    Max Upload Size: 8 MB
    Default Timezone is UTC: ?
    fsockopen/cURL: ?
    SoapClient: ? Jouw server heeft de SOAP Client klasse niet geactiveerd – een aantal gateway plug-ins die SOAP gebruiken werken mogelijk niet zoals verwacht.
    DOMDocument: ?
    GZip: ?
    Remote Post: ?
    Remote Get: ?

    ### Server Locale ###

    decimal_point: .
    thousands_sep: Niet beschikbaar
    mon_decimal_point: Niet beschikbaar
    mon_thousands_sep: Niet beschikbaar

    ### Active Plugins (19) ###

    Advanced Custom Fields: door Elliot Condon – 4.4.0
    WooCommerce Back In Stock Notifier: door Fantastic Plugins – 5.4
    Contact Form 7: door Takayuki Miyoshi – 4.1
    Envato WordPress Toolkit: door Envato – 1.7.2
    JaW Custom Posts: door JaW Templates – 1.0.9
    JaW Menu: door JaW Templates – 1.3.1
    JaW Shortcodes: door JaW Templates – 1.3.61
    JaW Widgets: door JaW Templates – 1.0.7
    Multisafepay: door Multisafepay – 2.1.0
    Multisafepay MasterCard: door Multisafepay – 2.1.0
    Revolution Slider: door ThemePunch – 4.6.5
    Visser Labs Updater: door Visser Labs – 1.2
    WooCommerce AfterPay Gateway: door Willem Fokkens – 1.7
    WooCommerce – Store Exporter Deluxe: door Visser Labs – 1.8.9
    WooCommerce – Store Toolkit: door Visser Labs – 1.4.8
    WooCommerce: door WooThemes – 2.3.5
    WP All Import Pro: door Soflyy – 4.1.0
    WP All Import – ACF Add-On: door Soflyy – 3.0.3
    WP All Import – WooCommerce Add-On Pro: door Soflyy – 2.0.6

    ### Settings ###

    API Enabled: ?
    Taxes Enabled: ?
    Shipping Enabled: ?
    Force SSL: –
    Currency: EUR (€)
    Currency Position: left
    Thousand Separator: .
    Decimal Separator: ,
    Number of Decimals: 2

    ### WC Pages ###

    Winkelbasis: #2474 – /?page_id=2474
    Winkelwagen: #10 – /?page_id=10
    Afrekenen: #11 – /?page_id=11
    Mijn account: #12 – /?page_id=12

    ### Taxonomies ###

    Product Types: external (external)
    grouped (grouped)
    simple (simple)
    variable (variable)

    ### Theme ###

    Name: GoodStore Child
    Version: 1.0
    Author URL: http://www.jawtemplates.com/
    Child Theme: ?
    Parent Theme Name: GoodStore
    Parent Theme Version: 2.1.2
    Parent Theme Author URL: http://www.jawtemplates.com/
    WooCommerce Support: ?

    ### Templates ###

    Overrides: goodstore/woocommerce/archive-product.php
    goodstore/woocommerce/cart/cart.php
    goodstore/woocommerce/cart/cross-sells.php
    goodstore/content-product.php
    goodstore/content-product_cat.php
    goodstore/woocommerce/content-single-product.php
    goodstore/woocommerce/global/wrapper-end.php
    goodstore/woocommerce/global/wrapper-start.php
    goodstore/woocommerce/loop/add-to-cart.php
    goodstore/woocommerce/loop/loop-end.php
    goodstore/woocommerce/loop/loop-start.php
    goodstore/woocommerce/loop/orderby.php
    goodstore/woocommerce/loop/price.php
    goodstore/woocommerce/loop/result-count.php
    goodstore/woocommerce/loop/sale-flash.php
    goodstore/product-searchform.php
    goodstore/woocommerce/single-product/meta.php
    goodstore/woocommerce/single-product/product-image.php
    goodstore/woocommerce/single-product/product-thumbnails.php
    goodstore/woocommerce/single-product/related.php
    goodstore/woocommerce/single-product/sale-flash.php
    goodstore/woocommerce/single-product/tabs/description.php
    goodstore/woocommerce/single-product/up-sells.php

    #36480
    Michael Visser
    Keymaster

    Hi Vossie75, please see our Usage > Troubleshooting page to understand how the Limit Volume and Volume Offset values work. We’re rolling out PHPExcel support in the 1.9 release which should go a long way to reducing our memory footprint (that’s why the 500 Internal Server Error or server timeouts happen).

    http://www.visser.com.au/documentation/store-exporter-deluxe/usage/

Viewing 2 posts - 1 through 2 (of 2 total)
  • The topic ‘[Resolved] Internal Server Error’ is closed to new replies.