Home Forums Platforms WooCommerce [Resolved] Error 500

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  • #29773

    Hi,

    I am wanting to export my orders and it shows the following error:

    The website encountered an error while retrieving http://tuckshop.lstellen.co.za/wp-admin/admin.php?page=woo_ce&tab=export. It may be down for maintenance or configured incorrectly.
    Reload this webpage.
    Press the reload button to resubmit the data needed to load the page.
    Error code: 500

    It exports products and customers with no problem.

    Please assist.

    #29776

    oh, and just to add I have increased my WP memory to 258mb, and that didn’t seem to solve the problem

    #29862
    Michael Visser
    Keymaster

    Hi lollystewart, please ensure you are using at least our 1.3.6 Plugin update, also please see our Documentation for large data exports as your exports may be exhausting all allocated memory within WordPress resulting in a 500 Internal Server Error (blank page), for Order exports of more than 750 Orders at a time you will need more than 256MB of memory.

    http://www.visser.com.au/documentation/store-exporter-deluxe/usage/

Viewing 3 posts - 1 through 3 (of 3 total)
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