Home Forums Plugins Custom Fields Support Custom fields not picking up address entered and ALWAYS defaulting to wrong zone

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  • #44480

    Please please please URGENTLY assist me with something. I am using your Woocommerce Check-out manager as a way to add additional fields in my client’s check-out form. But it’s as if your plugin doesn’t recognize the customers address and defaults EVERY customer the the “Rest of the World” shipping zone on woocommerce, which is not in use as my client only ships to the country they are based in, South Africa. The moment I deactivate your plugin all the shipping methods in the created South Africa Shipping Zone works 100% and shows up. When I activate it again the shipping methods disappear and the zone defaults again to “Rest of the World”. Even when I enter an address it doesn’t change the zone. I went as far as moving all my shipping methods to the “Rest of the World” shipping zone but then the door to door delivery system doesn’t work. I also set the woocommerce customer shipping address to “No default location” but it still defaults to “Rest of the World” zone. It’s like, when your plugin is activated, it doesn’t pick up any address, geo-location, nothing. My site is built on RT-Theme which is updated to the most recent version, WordPress is on v.4.1.6, woocommerce and your plugin is all up to date. At 1st I thought it was a woocommerce issue, but woocommerce ran all the tests and trouble-shooting themselves and both them and me (through testing with and without the plugin activated, with and without all other plugins activated or not activated), and yours is the only one that gives an issue. Please assist urgently. Website & shop link: http://aviationdirect.co.za/place-an-order/checkout/

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