Home Forums Plugins Store Exporter Deluxe Support [Resolved] Can't export anything after update to 1.7.5

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Viewing 5 posts - 1 through 5 (of 5 total)
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  • #33644
    brightestspark
    Participant

    I just updated the plugin and now half of the options on the Export tab are missing (product fields, product filters, Export Options, custom fields) and there’s no “Export” button.

    #33645
    brightestspark
    Participant

    I notice the free Store Exporter plugin is deactivated and I can’t reactivate it with the Deluxe product activated. I deleted both plugins and then re-installed them – free plugin first and same thing.

    #33648
    Michael Visser
    Keymaster

    Hi brightestspark, you’ve likely done a major update as we no longer link the basic Store Exporter to Store Exporter Deluxe, they run on their own and we de-activate the basic exporter to limit the chance of Plugin conflicts. Also as above we now use singular instead of plural WordPress options to make it easier for our scheduled exports and CRON engine to fetch details about exports. The Export button should be working as I’ve reproduced this on our test sites without issue.

    Can you contact me at michael@visser.com.au, I can look at this pronto with you 🙂

    #33649
    brightestspark
    Participant

    I just updated from 1.7.4 to 1.7.5. Have sent you login details by email.

    You should probably update your documentation re: free plugin as I installed that as per instructions when trouble shooting a previous issue.

    #33650
    Michael Visser
    Keymaster

    Thanks for the heads up, will update the Usage document now to reflect this change.

Viewing 5 posts - 1 through 5 (of 5 total)
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