Home Forums Plugins Offline Credit Card Processing Support [Resolved] CC Details Not showing details

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  • #9987
    Anonymous
    Inactive

    Using plugin Version 1.7.9, WP ECommerce version 3.8.8.5; WP version 3.4.2.
    When I click on the view CC details link at the bottom of the individual sale’s page it opens a new tab with CC information in it. Only problem is that much of it is blocked with “X”s instead of actual information.
    I have tried editing the Sale Settings to have a limited view of 2, making another purchase and re-checking. It still only shows the information with the Xs.
    I have several of your other plugins also installed.
    Please advise.

    #9990
    Michael Visser
    Keymaster

    Hi mayecreate, this is the intended behavior of OCCP as our Plugin does not store complete card details in the WordPress database. After Checkout the store will generate the Sale and pass on partial credit card details to the WordPress database as well as send the store owner an e-mail with the remaining card details, you then link the two together.

    Please ensure you have set an e-mail address under Settings > Offline Credit Card and are receiving e-mails generated by WordPress. If not, I recommend contacting your hosting provider as a local mail routing restriction may be in place.

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