Home › Forums › Plugins › Store Exporter Deluxe › Support › [Resolved] Fatal Error plugin update, backend unreachable › Reply To: Fatal Error plugin update, backend unreachable
August 17, 2013 at 12:48 pm
#29388
Support Team
Participant
Hi holley2583, please open the /wp-content/plugins/ directory via FTP and delete the woocommerce-exporter directories, it looks like you have two instances of our Plugin activated on your site. Please contact us via Premium Support for one-on-one support as we can make this change for you if required.