Hi nniikkhhii, I responded to your comment on our Store Exporter page, we’re just very busy with Plugin updates this fortnight before we go on standby for the Christmas period.
I’ve assigned a free copy of Store Exporter Deluxe and Product Importer Deluxe for you to use to see if that encoding issue persists in the Pro upgrades of our Plugins, if your encoding issue persists get in touch with us on Premium Support so I can get this sorted with you 🙂
