Home Forums Plugins Store Exporter Deluxe Support [Resolved] Subscribers Exporting as Cancelled Reply To: [Resolved] Subscribers Exporting as Cancelled

#35255
Michael Visser
Keymaster

Hi paul.baumgartner, looking at our integration of WooCommerce Subscriptions we request the Subscription Status directly from their Plugin – WC_Subscriptions_Manager::get_all_users_subscriptions() – so if they’re marking the Subscription Status as ‘cancelled’ all we’re doing is prettying it up from ‘cancelled’ to ‘Cancelled’. I’ll run some sample subscriptions here and compare them to the Manage Subscriptions screen to see if the WooCommerce Subscriptions Plugin adds some additional notes or triggers for when a Subscription is cancelled and then re-activated but would expect the Subscription Status to change to active once the Subscription was re-activated.