Product Enquiry adds a contact form to the Product detail page within WP e-Commerce enabling prospective customers to connect with the store owner for further information before buying.

This Plugin is also ideal for ‘brochure’ sites – stores that do not want to offer shopping cart functionality within their WP e-Commerce store – preferring customers contact the store directly to purchase Products. With this solution customers can contact you directly from the Product page instead of through your Contact page.

WP e-Commerce Compatibility

  • WP e-Commerce 3.7 ready (up to 3.7.8)
  • WP e-Commerce 3.8 ready (up to 3.13.*)


The latest release can be downloaded from your My Account page.


Looking for support, a copy of the readme, Plugin updates, Ideas or usage instructions? Check out our Documentation for Product Enquiry.



  1. davito US Davito

    Hi my friend, I need to add a warning message or delivery confirmation please.

  2. Pete US Pete

    With WP Commerce, WordPress and the latest updated release of this plug in, I am not able to see recaptcha on the front end and I am not able to remove it on the back end. It defaults to checked even if I uncheck it. What are my options to get it to work?

    • Michael Visser au Michael Visser

      Hi Pete, please update to the 1.4.9 Plugin update that resolves this.

      • Airkewld US Airkewld

        Your a star Michael!

  3. davito US Davito

    If I click “send” without completing any field, the form does not alert the user to have to complete the information.

    • Michael Visser au Michael Visser

      Hi davito, thanks for raising this. I’ll take a look at any reason for the jQuery validation to not be working in stores.

    • Michael Visser au Michael Visser

      Hi davito, the 1.4.7 Plugin update fixes the jQuery validation issue. I’m now working on additional field support for the next release.

      • davito US Davito

        Great! . How can I get the 1.4.7 version?

        • Michael Visser au Michael Visser

          Hi davito, you can download the latest release from My Account along the top menu.

      • davito US Davito

        Other issue, Where I can specify which e-mail goes the form submission?

        • Michael Visser au Michael Visser

          Hi davito, Product Enquiry uses the admin e-mail address specified under Settings > General as the e-mail address used after form submission. I’ve added an E-mail Address option in 1.4.8 to override this via Settings > Product Enquiry, you can download this now from My Account.

            • Michael Visser au Michael Visser

              Hi davito, Plugin update going out shortly to resolve ReCaptcha and Question/Answer challenge. We’ve been busy working on additional fields support! 🙂

              • davito US Davito

                Have an approximately when will solve these issues?

                • Michael Visser au Michael Visser

                  Hi davito, please download the 1.4.9 Plugin update to resolve this. I’ll include the additional columns support in the next Plugin update.

              • davito US Davito

                So friend, when you going to fix the recaptcha and the Question / Answer Challenge?… Several days have passed since the submission of the problem 🙁

          • davito US Davito

            Yoohooo… are you there?

  4. Mihai GB Mihai

    hey Michael,
    How can i add a new field to the form ?
    I need a phone # field to call the users

    • Michael Visser au Michael Visser

      Hi Mihai, the current release of Product Enquiry only supports those fields. I’ve added to my todo list to add custom fields (e.g. Phone number, etc.) and will release a minor Plugin update to address this.

      • Mihai GB Mihai

        Hey Michael,
        Do you have any idea when can you release that ? Need some extra fields badly.
        Also when on the Enquiries page under Products, and you click on an enquiry it doesent show it, it loads another page with just the return button

      • davito US Davito

        Hi Michael, I have the same need. The posibility to ad more fields.

        • Michael Visser au Michael Visser

          Hi davito, I’ve added this to the task list for the week.

  5. kense GB Kense


    I’m currently trying to set up a site where an un-registered visitor would see the ‘product enquiry’ facility, while a logged-in visitor would be able to view the price of the product…

    Without having purchased this plugin yet, do you think that this would be possible using this plugin?

    Hope you can assist.

    • Michael Visser au Michael Visser

      Hi Kense, definitely. Just wrap the template tag for Product Enquiry around an ‘if( !is_user_logged_in() )’ loop. You’ll need to find a tutorial for this as it does require FTP and editing a WP e-Commerce template file but it’s very simple only two lines need to be edited in your wpsc-single_product.php template. 🙂

  6. Geri Reid GB Geri Reid

    Just purchased this plugin – exactly what I needed for a client’s site. Works perfectly! Quick question, I’d like to add an ‘enquire about this product’ link to sit under each item on my products page. Which files would I need to edit to do this? Cheers for any help.

    • Michael Visser au Michael Visser

      Hi Geri, I’ve added this to my immediate todo list, I’ll add an option to the Settings page to toggle the display of a link on the Products Page. Could be handy for other store owners. Will get this into the next Plugin update. 🙂

      • Geri Reid GB Geri Reid

        thanks Michael, be really useful – I’ll keep an eye out for it.

  7. Alan GB Alan

    Very difficult to judge whether this is what I would want from your screenshots. Do you have a demo version of your plugin available?

    • Michael Visser au Michael Visser

      Hi Alan, agreed and I built the Plugin! I’m setting up some test sites to show off exactly this, get in touch if you’re interested in a demo. 🙂

      • Alan GB Alan

        Hi Michael. I would really love to see a demo of this. Can you please point me in the right direction as I really need to get this sorted for a client. I’ve also contacted you via your email on your website. Many thanks.

        • Michael Visser au Michael Visser

          Hi Alan, I’ve sent some details your way. Can’t wait to set up some testing sites to really show what store owners are already doing with these Plugins! 🙂

  8. Mike GB Mike

    Can I add an additional field to store the customers phone & mobile number? I usually respond to enquirers by calling them.

  9. Michael AU Michael

    I was hoping that I may be able to set product enquiry off by default?
    I am setting up a jewellery site and the client wants customers to contact them in some instances for a current price (due to gold and whatnot changing so much)

    This also lead me to wonder if there is a way, if the price is $0.00 in WPEC, I want the customer to contact the shop via the form and the price not to appear at all as I don’t want customers going through buying things for nothing 🙂 and I can’t put in a current price or disable the price altogether?

    Maybe next version a tick box next to the price in the admin that says, contact store for current price?

    I would love to know your thoughts.

  10. Bronson Quick AU Bronson Quick

    Hey Michael,

    Great work on this plugin! I just bought it then and it’s working great. There was one small bug though. In product-enquiry.php php on line 357 you’ve got the variable name as $position_product instead of $product_position so the selected state of the Position option isn’t reflected in the options. The options update fine and everything though.

    Thanks again for the plugin!

    P.S. Not sure if you know about WordCamp Gold Coast 2011 but you should come along…we’d love you to talk there too if you’re up for it. Details are at: 🙂

    • Michael Visser au Michael Visser

      Hi Bronson, thanks for the heads up. I’ve fixed that and am just adding Michael’s feature suggestion, should have an update out today or tomorrow.

      I’ve just sent in my form for helping out at the Happiness Bar, I’ll throw in a speaker form too. 😉

      • shelly US Shelly

        Does this now allow for per product management? I need some products to say Enquire – and other’s to say Add to Cart. Is this the solution for me?

  11. Isabella AU Isabella

    I also can’t get it to show in my theme. I am using Thesis 1.8. Any ideas? It used to work on a different version of my site that was before I went to the latest WordPress and WPEC installation. Thanks for your help, Michael. 🙂

    • Michael Visser au Michael Visser

      Hi Isalbella, I’ve been able to reproduce this issue. Seems 3.8.5 has changed the results from the wp_query object query. I’ll modify the Plugin to detect and display differently for versions going forward.

      • Michael Visser au Michael Visser

        I’ve released 1.3.2 to resolve this, please download the latest Plugin update. 🙂

  12. rvbsanjose US Rvbsanjose

    Hey Michael,

    I can not get the inquiry box to show up on my products page. Any ideas? The plugin is installed and has been activated. I’m using the Mazine theme with WordPress 3.1.

    • Michael Visser au Michael Visser

      Hi rvbsanjose, thanks for your patience. I’ve released a new Plugin update that resolves the ‘dissapearing’ Product Enquiry form, recent update of WP e-Commerce have changed the way I could detect the Single Product page; this is now sorted 🙂

      (Also, I’ve added Akismet support so make sure Akismet is turned on to take advantage of great spam filtering support available within WordPress)

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Product Enquiry comes with a Quick Start document (readme.txt) to help with installing the Plugin. Additional support can be found from the Contact page or methods below.

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Product Enquiry Forum

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