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You’re here because of two possible reasons:

  1. You’ve been sent an early Plugin release via Support and Michael forgot to explain how to install it, especially where you already have that Plugin installed and activated.
  2. You’ve got an out-of-date Plugin release from Visser Labs installed and activated but it doesn’t support automatic Plugin updates so you need to manually update it.

Installing an early Plugin release

Here’s how to install an early Plugin release without losing any data on a WordPress site where you are already running that Plugin:

  1. Open your site’s WordPress Administration
  2. From the left sidebar click the Plugins link
  3. Scroll down to find your Plugin, WordPress Plugins by Visser Labs’ are prefixed by the e-Commerce platform you are using (e.g. WooCommerce – Store Exporter Deluxe)
  4. Hit the De-activate link below the WordPress Plugin title (e.g. WooCommerce – Store Exporter Deluxe)
  5. The screen will refresh indicating that Plugin has been de-activated
  6. Scroll down again to find your Plugin and hit the Delete link below the WordPress Plugin title
  7. Confirm that you wish to proceed (no data is lost)
  8. From the left sidebar open the Plugins > Add Plugin screen
  9. Beside the Add Plugins title click Upload Plugin
  10. From the Choose File form field select the ZIP file that was sent to you via Support
  11. Click Install Now
  12. Once the Plugin has been uploaded by WordPress click the Activate Plugin link below the Plugin install notices

That’s it! Your Plugin early release is now activated and ready to be used, when the next official Plugin update is released you will be prompted to update. If Michael did his job properly any changes included in your early release will make it into the official release so you’re good to go.

Updating an out-of-date Plugin release

Here’s how to upgrade to the latest Plugin release without losing any data on a WordPress site where you are already running that Plugin:

  1. Open your site’s WordPress Administration
  2. From the left sidebar click the Plugins link
  3. Scroll down to find your Plugin, WordPress Plugins by Visser Labs’ are prefixed by the e-Commerce platform you are using (e.g. WooCommerce – Store Exporter Deluxe)
  4. Hit the De-activate link below the WordPress Plugin title (e.g. WooCommerce – Store Exporter Deluxe)
  5. The screen will refresh indicating that Plugin has been de-activated
  6. Scroll down again to find your Plugin and hit the Delete link below the WordPress Plugin title
  7. Confirm that you wish to proceed (no data is lost)
  8. Download the latest Plugin release from our website, see the following resource then come back here: How can I download Plugin updates for my Visser Labs purchase?
  9. From the left sidebar open the Plugins > Add Plugin screen
  10. Beside the Add Plugins title click Upload Plugin
  11. From the Choose File form field select the ZIP file that you just downloaded from our website
  12. Click Install Now
  13. Once the Plugin has been uploaded by WordPress click the Activate Plugin link below the Plugin install notices

That’s it! You are now running the latest Plugin release which is activated and ready to be used, you will now receive notifications of automatic Plugin updates as they are released via the Dashboard > Updates and Plugins screen within your WordPress Administration. Well done! You’re good to go.